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Paul Wells's avatar

I'm vexed to have sent this out with Charlotte Gray's name misspelled. It's fixed now. Sorry, Charlotte!

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Amal's avatar

I worked for Indigo for a long time as a part time worker JUST for the love of books. The pay was laughable. What this new direction is doing to the store is truly a tragedy in the bookstore landscape. Plainly put: it is short sighted and sucks large. Getting rid of the computers was possibly one of the stupidest moves made by Indigo (and there have been plenty of them recently)

You're right, staff are resisting but I have been told by coworkers who still work there that those who don't "fall in line" are suddenly faced with criticism and comments from higher ups about their work etc.

Indigo has certainly changed and definitely not for the better. Good thing Edmonton has at least two indie bookstores and a couple of good used bookstores. I used to go to Indigo strictly for the large selection of books, even after I left there. Now? the likelihood is they won't have what I want and their website and app are ridiculously clunky. I can't be bothered - if I wanted to go to a department store, I would hit up the Bay.

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